The weather has been making headlines for all the wrong reasons in recent months as named storms strike UK shores often causing power disruption. This reminds our clients of the importance of ensuring that they have a reputable generator maintenance company to keep their generators running smoothly for those key times when they need it. For many of the organisations which we support this isn’t just about inconvenience of loss of power. For these clients having power is a necessity and a in some cases a lifeline. We are talking about providing generator maintenance to air traffic control towers, the MOD, emergency services including police and hospitals and we are also trusted to provide generator maintenance and servicing for Royal residences.
FAQs (and answers) about selecting a generator maintenance company
If you are sourcing a generator maintenance company for the first time you might wonder how to select a reputable supplier on whom you can rely. Here are a few questions that we often get asked about our generator maintenance services:
Do you maintain all makes and models of generator?
Burtonwood has the experience and expertise to work with all makes and models of generators of various sizes and capacity. Our engineers are well qualified, trained and knowledgeable about a wide range of generators.
Our generator is really old – can you still maintain it for us?
As long as your generator is working or can be fixed then we can maintain it for you no matter how old it is. In fact our engineers often take pride in fixing and maintaining a variety of units as you can see on some of their Linked-In posts.
We know your head office is in the north west but can you maintain our generators at all our sites around the UK?
Yes our head office is in the north west but we also have offices all around the UK covering all points of the compass and all regions, so we can maintain your generators anywhere in the UK.
What happens if our generator has a fault during the night?
If you select a generator maintenance package from Burtonwood which includes 24 hour call out then one of our engineers will come out, identify the fault and fix it for you around the clock, 365 days of the year.
Can you get parts if you need to make a repair on our generator?
Each of our engineers across the UK has a van stocked with spare parts. For those more unusual faults or less standard fixes we can usually obtain parts at short notice so we can get your generator back running as soon as possible.
How can we know that our generator will work when we need it if there is a power outage?
As part of the standard generator maintenance, our engineers will carry out a load bank test to clear any unburnt fuel and carbons. We will also assess your control system and offer refurbishment or replacement if required, ensuring your generator will run smoothly when you need it.
We are thinking of using a facilities management company to organise our generator maintenance – do you work with any of these?
The Burtonwood team regular tenders for generator maintenance and servicing contracts through facilities management companies. Therefore we are used to working with a number of different facilities management companies as well as directly with the client where they have their own facilities manager or caretaker.
You can follow the link to find out more about our generator maintenance services or simply give us a call to discuss your generator and our range of maintenance packages on +44 (0)1744 814444.